DESCRIPTION: Please be informed that we will process any withdrawal request within 24 hours timeframe from our end and it is also subject to your payment method and your account status.
POSSIBLE REASON: If you requested a withdrawal to your bank account with the ZingPay payment method, it may take 3-5 working days for your funds to appear in your account depending on your bank.
RESOLUTION STEPS:
- Wait 5 working days
- If you do not receive your funds within this time, please contact our customer support.
- Send the date, TraceID, and the amount withdrawn, our team will help you.
For further check refer to:
https://community.deriv.com/t/zingpay-withdrawal-timeframe/31295