DESCRIPTION: below you can find a step-by-step guidance in case you unable to place any trades in your MT5 account and it's showing "Read only" status.
POSSIBLE REASON: This is happening because you've login to your MT5 account using an investor password instead of MT5 master/main password. Please note that the investor password is usually used for the Master trader (mentor) to view the trading activity. It’s only meant for viewing purposes and you won't be able to place any trades.
RESOLUTION STEPS:
- If you would like to continue to trade with us in your MT5 account, please login using your MT5 master/main password instead
- In case if you're unable to recall what is the correct MT5 master/main password, please refer to this article guiding you on the steps to do so
For further check refer to https://community.deriv.com/t/investor-password-in-mt5-accounts/30514