DESCRIPTION: Your Deriv P2P balance may not include all deposits made to your Deriv account. Deposits via credit and debit cards (including Maestro and Diners Club), ZingPay, Skrill, Neteller, and all Bank transfers will not be available in Deriv P2P balance.
RESOLUTION STEPS:
- For the full amount to reflect in your P2P balance, you are required to deposit only via P2P (Buy)
Profits made from trading can also reflect in your P2P balance eventhough the funds were traded with were deposited via other payment method
For further check refer to link