DESCRIPTION: Please be informed that we will process any withdrawal request within 24 hours timeframe from our end and it is also subject to your payment method and your account status.
POSSIBLE REASON: If you requested a withdrawal back to your VISA Card, it may take up to 5 working days for your funds to appear in your account and this depends on the card’s issuing bank.
RESOLUTION STEPS:
- If you haven’t received your withdrawal after 5 working days, please contact our support to request an ARN.
- You can give the ARN code to your bank trace the funds and add them to your account.
- If you still need more assistance you can contact our customer support for further information.
For further check refer to:
https://community.deriv.com/t/visa-withdrawal-timeframe/32179