Timeframe to Solve the Sharing Payment Method cashier lock

1 min. readlast update: 11.10.2023

DESCRIPTION: If you share your payment method with another user, it will take 1-3 working days to resolve the case as we will proceed to remove the shared payment method and unlock your account.

POSSIBLE REASON: Resolution time may vary depending on demand.

We will get back to you via email once we solve the sharing payment method.

Furthermore, please be informed that subsequent sharing of payment methods will lead to the permanent block of the payment method for any transaction on our website. 

Follow this link for more information: https://community.deriv.com/t/timeframe-to-solve-sharing-payment-method-issue/29576

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