DESCRIPTION : Below you can find a guidance in case you come across your crypto deposit in pending status.
POSSIBLE REASON : Your crypto deposit should get enough confirmations in the blockchain before it can be credited into your Deriv account. The amount of confirmations depends on the cryptocurrency, fee paid, and blockchain used, but usually should not be more than 24 hours.
RESOLUTION STEPS : If your crypto transaction is pending for up to 24 hours in the blockchain - than we kindly ask you to check further with your crypto wallet support.
For further check refer to