DESCRIPTION: You can top up your demo account with an additional 10,000 USD if your balance is 1,000USD or less. Do notice that the amount of 10,000.00 USD additional amount is fixed and unable to change to a smaller or larger amount.
POSSIBLE REASON: So that you can continue to trade in your MT5 demo account. Also for you to understand how MT5 platforms works for you to become be more familiarize on trading with us.
RESOLUTION STEPS:
- Access your Trader’s Hub Dashboard here
- Click on CFD Account “Top up” button. You will be prompted with an option to top up
- Click on “Top-up 10,000.00 USD”. This button will only brighten up for you to click once your balance is 1,000.00 USD or less
For further check refer to https://community.deriv.com/t/deriv-mt5-top-up-your-demo-account-funds/26857