DESCRIPTION: you can log in and connect your MT5 account via the mobile app to the Deriv server.
POSSIBLE REASON: If you are unsure of how to connect your MT5 mobile app to the Deriv server, these steps might help you.
RESOLUTION STEPS:
- Login to your Deriv account Trader's Hub from your mobile browser
- Go to "CFDs" section and click on red "Open" button
- Click on blue "Trade with MT5 mobile app" button
- You will be brought to your MT5 mobile app with the pre-filled credentials on Broker name/Server name/MT5 account number
- All you need to do now is just input your MT5 account password for you to be able to start trading in the MT5 mobile app
Note: The DMT5 credentials can be found in the "Trader's Hub", CFD section.