DESCRIPTION: If you need a payment agent reference letter from Deriv to confirm the legitimacy of your services, please <a href="https://deriv.com/contact_us/">get in touch with our Customer Support agent via LiveChat/Whatsapp</a> to initiate the letter issuance process.

DESCRIPTION: If you need a payment agent reference letter from Deriv to confirm the legitimacy of your services, please get in touch with our Customer Support agent via LiveChat/Whatsapp to initiate the letter issuance process.



How to get Payment Agent Reference Letter ?

API Concept & Token 

Deriv Status Page

Creating multiple accounts with different currencies

Demo account Top-Up (VRTC)

How can I change my personal details?

How can I create a real account?

How can I reset my Deriv password?

How many accounts can I have?

How to close your account?

How to remove the Two-Factor Authentication - (2FA)

I forgot my Google/Facebook account password. How can I log in to my Deriv account? 

How to change my Deriv account email?

What do I need to do if I moved to a different country? 

What is a Virtual Account ?

How to secure my account ?

What is the Reality Check pop-up box appearing on my account?

How to protect my Own Device ?

[Video] How to create a Deriv account and make a deposit (for non-EU residents)

What is Social Sign-up and how to use it?

Why do beginners need to have an online trading demo account?

What is Self Exclusion?

Client’s liability

Fraud and Money Laundering

How to set up the two-factor authentication 2FA for your account? 

Why should you consider adding cross-currency pairs to your trading portfolio?

Trading limits and self-exclusion 

Account Management 

[Video] Discover how to trade stocks using Deriv 

Opening a Corporate or Business Account with Deriv

New Cashier Layout for New Experience 

How to add Deriv shortcut app ?

How to retrieve my Deriv CR account number ?

How to check my account statement ?

How to check my login history ?

How to change my language and themes setting on my Deriv account ?

How to check my Deriv account limits ?

How to check my Open Position on Deriv account ?

Avoid common trading mistakes with these 4 steps 

How to check my account balance ?

How to deposit for the first time ?

How to create an API Token ?

Deriv Account Reactivation / Reopening 

How to unsubscribe/subscribe from marketing emails ?

Payment Agent Account 

Importance of a Demo Account 


Tax Identification Number for MT5 Account creation (BVI, Vanuatu and Labuan) 

How to create Deriv demo account ?

Spot the scammer, avoid a scam! 

Essential Tips to Safeguard Your Deriv Account

Protect Yourself from Phishing Scams

Deceased Client 

How to change my home address on Deriv Platform ?

Device Troubleshooting Guide

Refrain from uploading card that display all of your card details.

Deriv's Official Social Media Channels

Why Two-Factor Authentication (2FA) Matters ?

Understanding Resolution Timeframes

How to access my Deriv Account ?

Deriv on WhatsApp

How to use Live Chat to contact us ?

What is Bug Bounty ?

How can I change my Deriv account’s currency?

General