DESCRIPTION: below you can find step-by-step guidance in case you want to generate the MT5 history report from your end.
POSSIBLE REASON: You might be wondering on how to generate a MT5 account statement for you to review all the operations/activities you did in your MT5 account. If you are unsure of how to get the MT5 history report, these steps might help you.
RESOLUTION STEPS:
MT5 Mobile App
- Log into your MT5 Mobile app
- Click the Time icon
- Click again on the Time icon on the top right of your screen
- Choose the time frame of the Account Statement that you wish to see
MT5 PC App
- Download MT5 PC app after login into your Deriv account Trader's Hub here
- Login to your MT5 account via the MT5 PC app
- Go to the history section, and right-click on the grey coloured row showing your account balance
- Click on the "Report" and choose open XML
MT5 Web Terminal
- Log in to your MT5 account via the MT5 Web terminal
- Click on the Time Icon
- Click on the Period and select the time frame for the trade History
For further check refer to https://community.deriv.com/t/mt5-account-statement/29429