How to Delete Deriv P2P Ad(s) on the Website?

1 min. readlast update: 11.28.2023

DESCRIPTION: You can delete and permanently remove active AD(s) using the DP2P web version before they're confirmed by the buyer

POSSIBLE REASON: You might need to delete your active AD (s) due to different reasons like wrong payment details indicated , wrong rate on the AD(s), you wish to change to a different amount, won't be available online to see the transaction through and many more

RESOLUTION STEPS: Please follow the below steps to delete your DP2P ads on the website

  1. To delete Ad(s) from the website, simply go to the "My Ads" section and hover the curor over the desired order that needs to be deleted.
  2. Go to your Deriv P2P cashier https://app.deriv.com/cashier/p2p on the "My Ads" section.
  3. If "Your ads are paused" you may change them to "Your ads are running"
  4. Then, click on the trash bin icon next to "active" status.
Note that ads can only be deleted if there are no ongoing orders!

For further check refer to link here

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