DESCRIPTION: In Deriv platform, you have the option to close your account. Note that, if you close your account, you will not able to trade and make any further transactions on your Deriv account .
- RESOLUTION STEPS: You may close your account as below steps:
- Close all open positions by going to the Open positions to close all open positions from your Deriv.com accounts. If you have opened positions in your MT5 account, please close them too.
- Withdraw your funds by going to the Cashier to withdraw funds from your Deriv.com and MT5 accounts.
- After completing the steps above, you may proceed to close your account. On Deriv, you may go to Manage Account Settings > Deactivate account https://app.deriv.com/account/deactivate-account .
- To reactivate your account, you may simply log in with your existing credentials and you will automatically be logged in.
Important Note: You can not create a new account once this is done, as our policy does not allow clients to have multiple accounts with us.