DESCRIPTION: below you can find a step-by-step guidance in case you would like to check the funds transfers in/from your Deriv X account
POSSIBLE REASON: If you are unsure if the transfer had been successfully made, the steps below might help you.
RESOLUTION STEPS:
- Login to your Deriv account Trader's Hub here
- Enter your username and password. You may check your Deriv X username in the Trader's Hub
- After you've log in to your Deriv X account, please click on “My Account” on the top left of the home page
- Choose “Cash Movements”. All the funds transfer that you've made between your Deriv account and Deriv X will be reflected in this section
For further check refer to https://community.deriv.com/t/how-to-check-deriv-x-funds-transfers-on-the-deriv-x-web-terminal/55847