DESCRIPTION: below you can find information on how you can cancel the cryptocurrency payout from your end.
POSSIBLE REASON: in case you changed your mind or made a mistake and would like to cancel a cryptocurrency withdrawal
RESOLUTION STEPS:
1) Ensure to switch the account to the crypto account
2) Go to your cashier page and click on withdrawal
3) Once you have verified your withdrawal request, the page will redirect you to the withdrawal page back
4) You will able to see your crypto withdrawal request from that page and if it is visible, you can cancel the payout from your end.
You may reach out to us via LiveChat if you are unable to cancel the payout. We will proceed to check further and assist you.
For further check refer to
https://community.deriv.com/t/guideline-to-cancel-cryptocurrency-payout/38791/1