DESCRIPTION: below you can find a step-by-step guidance in case your MT5 account status is showing "Netting"
POSSIBLE REASON: If you see netting on your MT5 account it’s because you tried to login to your MT5 account using incorrect login credentials. Kindly ensure you are using the correct account number and password when trying to log in.
RESOLUTION STEPS:
- When logging in, please ensure to use the right Deriv MT5 password and the correct Broker name of "Deriv.com Limited"
- If you are unable to remember the correct MT5 password, you may reset it via this link.
For further check refer to https://community.deriv.com/t/deriv-mt5-account-showing-netting/29425