DESCRIPTION: Buyers can cancel an order only when it is active and it is still in the pending stage (the buyer has yet to pay anything to the seller and click ''I've paid'')
RESOLUTION STEPS: Please take note of the below guidelines regarding cancelling P2P orders.
- An order can only be cancelled by the buyer
- Open the order here https://app.deriv.com/cashier/p2p/buy-sell
- Click ''Cancel''
However as a buyer, please also bear in mind that repetitively cancelling of orders upto 3 times within 24 hours will lead to your P2P cashier to be temporarily locked for 24 hours.