DESCRIPTION: Deriv GO is our mobile application for trading. It was launched at the beginning of February 2021 and it only supports multipliers and Accumulators trade types. It is available for clients/countries that offer Multipliers and Accumulators. Trade on forex, Derived indices, and cryptocurrencies, and maximise your potential profit without risking more than your stake.
RESOLUTION STEPS: Kindly refer to the Deriv Go FAQ below:
- What products are offered on Deriv GO? The current products offered on this app are Multipliers and Accumulators.
- In which app store is Deriv GO available? Apple App Store, Google Play Store, Huawei Appgallery.
- Why are the assets not available on my application? This could be due to you installing the Deriv GO app before the 21st of June 2021. You may update your device's OS, the app and refresh the page by logging out and logging in to the app and they should show.
- What currencies can I trade multipliers on Deriv GO? Both forex pairs and Cryptocurrencies pairs and Synthetic indices on Accumulators
- What instruments can I trade on CFDs? We no longer have CFD trade types in Deriv Go. However you can click on the "CFD" section on Deriv Go then select Deriv X where you can trade on CFDS.
- What assets are offered on Deriv GO? Synthetic Indices (Range Break is not available), Forex (Major Pairs, Smart FX), Basket indices, and Cryptocurrency on Multipliers and Continuous Indices specifically on Accumulators.
- Differences between Deriv GO and DTrader? On DTrader a lot of trade types are available while on Deriv GO only Multipliers and Accumulators are offered.
- Application for Deriv GO? Simply download the Deriv GO app and immediately log in using your Deriv email and account password.
- Who is Deriv GO available for? Deriv Go is only available for countries that offer Multipliers and accumulators except for the EU ones.
- Why can’t I view my other trades placed on the DerivGo report tab/statement? This is because Deriv GO only offers Multipliers and Accumulators trade types. Kindly head over to Deriv.com to view the other kinds of trades placed.
FOR FURTHER INFORMATION:
Deriv website: https://deriv.com/deriv-go/