DESCRIPTION: If you've previously closed your account on your own initiative, you have the option to reactivate it if you decide to resume using your account.
RESOLUTION STEP:
- You can reactivate your account on your own by logging in with the previous registered email address and password.
- Shall you are unable to recall your old password, you may reset your Deriv password here: https://deriv.com/reset-password/
- Note that this is only applicable if you have deactivated your account by yourself.
If the accounts were closed by us, you will not be able to reactivate your account from your end. Hence, kindly reach out to our Customer Support agent via Live Chat/Whatsapp for further assistance.