DESCRIPTION: Directa24/D24Bank Transfer is an Online Bank Transfer payment method than can be used for deposit to a Deriv account.
POSSIBLE REASON: In case you would like to make a deposit to your Deriv account using Directa24/D24Bank Transfer
RESOLUTION STEPS:
1) Choose Manual Bank Deposit payment method from your cashier
2) Kindly input your Tax ID number in the CPF section and enter the amount you would like to deposit
3) Please ensure to complete the transaction for your deposit and don’t close or switch to a different browser or tab while you complete your deposit.
4) You will receive an email from us once you have completed the deposit.
For further check refer to
https://community.deriv.com/t/deposit-guideline-for-directa24-d24bank-transfer/33157