DESCRIPTION:
If your deposit transactions were aborted during payment with the error "Your cashier session may have timed out", please follow the instructions given below :
POSSIBLE REASON: Perhaps you have taken longer to confirm the payment and caused the abortion of payment, or the internet browser isn't up to date.
RESOLUTION STEPS: If your deposit transactions were aborted during payment, please follow the instructions given below :
- Please enter the appropriate payment details within a timely manner to avoid the transaction from being aborted.
- Kindly ensure that your internet connection is stable and you can try again using Chrome Browser in incognito mode, or also updating your browser .
We hope this will help you with your doubts and for further assistance, you may contact us via LiveChat.
For further information, refer to Deriv Articles: https://community.deriv.com/t/deposit-error-aborted-during-payment/26861